Adopting a proactive, quality centric approach

Mock ups are conducted before the actual execution of the critical & complex activities on site that help to fine tune procedures and identify issues before hand as well as minimize reworks. “We have a large scope of finishing work in our project and to enhance the quality of the final product and reduce the rework at site, we have introduced a skilled workmen qualification, and our QA engineers qualify the masons, welders and painters after assessing their performance during the mock-ups conducted on site,” shares Quality In-charge, Abhishek Kumar.

Every month, one worker from each package is recognized and awarded for his quality-conscious behaviour that fosters a quality-conscious environment at the workplace, motivating workers to strive for excellence in their quest to earn the monthly quality conscious award – PRATHAM – Initiative towards Quality Conscious Behaviour.

Driving a culture of continuous improvement

Thimble tube erection is one of the most critical activities of our project. “On carefully reviewing and implementing in-house engineering measures like introducing ventilation pipe installation trolley, wheel mounted jigs and electrical hoists, we have managed to reduce the thimble tube erection time from 16 months to 7.5 months and bring down multiple handling and thereby reducing the incidents of pipe damage and saving on rework costs,” beams Sunil.

Faced with a large plastering scope, the project team is dealing with a crisis: the dearth of skilled masons. To reduce their reliance on manual labour, the team has taken approval for a spray plaster pump and ready-mix plaster after demonstrating its efficacy to the client. “With spray plasters we have not just managed to increase our plastering productivity but have also reduced wastage and achieved better quality,” shares Sunil, looking pleased at the result of their initiative.

Riding the tech wave

Technology is lending more than a helping hand for the BARC project team to enhance their efficiencies and maintian their effort to sustain Quality in top gear. Digital platforms like ConPro & Sanyog are not only providing just real time data monitoring but helps improve both product quality and operational efficiency. “We have a 100% adoption record of Quality Sanyog and ConPro at our project,” shares Abhishek with a look of triumph.

The team’s proactive approach of finding potential quality related deviations in processes is leading to the prevention of product non-conformities which, according to Abhishek, is helping them maintain zero NCRs from the customer.

Due recognition & awards for their quality effort

In their integrated Nuclear Recycle Plant Construction (INRPC) facility, Sunil informs, that there are 7-8 contractors working simultaneously on different blocks inside the secured & sensitive project perimeters, including Hindustan Construction Company (HCC) & Tata Projects Limited (TPL), among others. “Often, during their site walkdowns, senior BARC officials have appreciated our final product quality in comparison to that of our fellow contractors,” he says, with unconcealed pride. “Our project team is always ready to go the extra mile to delight the customer and maintain L&T’s brand value.”

Maintaining zero NCRs at the project has fetched an appreciation certificate from BARC and there have been accolades too for completing both the chimneys along with platform to the highest standard of safety & quality within 4.5 months (for the first time in the history of BARC). “We have received another appreciation certificate for achieving superior finish with minimal defects in B-145 and for implementing various innovative techniques like spray plastering, EV trolleys, triple blend HPC, and more,” adds Sunil.

Without doubt the team has got its Quality act together and with a delighted client urging them on, Sunil and his team are on the high read to complete their project maintaining their award-winning Quality performance.